Frequently Asked Questions

Everything you need to know about shopping with Palladio Beauty.

Are Palladio Beauty products cruelty-free?

Yes, we are proud to be a 100% cruelty-free brand. We do not test our products or ingredients on animals, and we do not work with manufacturers that perform animal testing.

What makes Palladio products unique for my skin?

Our formulas are botanical-infused, meaning they are enriched with herbs and vitamins like Aloe Vera, Ginseng, and Green Tea to nourish your skin while providing high-performance color.

When will my order ship?

Most orders are processed within 1-2 business days. Once shipped, standard delivery typically takes 3-7 business days depending on your location.

What is your return policy?

We offer a 30-day return policy for products purchased directly from our website. Items must be in their original packaging and lightly used or unused to qualify for a refund.

Do you offer international shipping?

Yes, we ship to many countries worldwide. Shipping rates and delivery times vary by destination and will be calculated at checkout.

Are your products paraben-free?

The majority of our product line is formulated without parabens. We are committed to clean beauty standards and continuously update our formulas to meet your needs.